Spend $139 on Big Rig Beef or Hevy Merch & get free shipping in the U.S.! Some exclusions apply.

Shipping and Returns

Get FREE SHIPPING in the U.S. on BigRig Beef and Hevy merch orders over $139! 

Items will be shipped via economy services. The free shipping option will only be displayed at checkout if the items in your cart add up to $139 before tax and if only qualifying products (Hevy branded merch, vintage floor mats, apparel, license plates and frames, patches, pins, etc.) are in your cart. Items such as flare kits, visors, spoilers, body panels, windows, helmets, NOS and salvage parts are excluded from the free shipping promotion, and will display regular paid shipping options.

 

Shipping:

Most orders will ship within 1-3 business days. If we've gotta wrestle a bumper, flare kit, windows, or other oversize items, it might take a little more time. You'll receive an email with tracking once your order ships!

We care about saving old vans part-by-part, so we take our time and pack for the apocalypse to ensure that these parts get to you safely. Just try to be as patient as possible and we'll do our best to keep you updated.

INTERNATIONAL ORDERS PLEASE READ. In most cases we do not charge customs fees or VAT directly. You may be required to pay these when your package enters your country in order for it to be delivered to you. Please double check your shipping address to make sure it is correct and include a phone number before placing your order. Fees and taxes that remain unpaid may result in the package being returned back to us, in which we will refund your order (before shipping) minus a 15% restocking fee. 

 

Important note about oversize shipments

Due to the variance in oversize shipping rates, we've added a new option for a flat deposit on oversize items like flare kits, seats, bumpers, etc. This deposit goes towards your final shipping charge. Once your item is packed and ready for shipment and we get a final rate, we will send you an invoice for the shipping balance. Your item will not ship until the balance is paid. You will be given 14 days from the time of invoice to pay the balance, otherwise your order will be canceled and refunded minus a 15% restocking fee.

Due to this back and forth process, this will cause a slight delay in your item shipping. To expedite the process you can select an available carrier rate at checkout and we will refund any shipping overpayment once your item is shipped. Please note, the flat deposit only displays at checkout if the oversize item is the only item in your cart. 

If you're interested in having your rate quoted before paying a deposit, please email us with the item you are interested in and your current mailing address.


Returns:

First off...and I cant stress this enough...THESE ARE USED PARTS FROM AN OLD VAN THAT CRUSHED MANY MANY MILES ON THE ROAD BEFORE IT BECAME A DONOR. THESE ARE NOT NEW OR OLD STOCK UNLESS OTHERWISE NOTED. They may have small scratches, dents, or imperfections from their years on a road warrior. We do our best to show these irregularities in photos, but if you need more detailed photos to make your purchase decision, please do not hesitate to ask. 

All that being said, we generally do not accept returns unless there's outstanding circumstances where the part differs greatly from that which was advertised. In the case that we do accept a return, the buyer will pay return shipping and once the return is received by us, we will issue a refund for the original purchase amount minus shipping. Refunds will be issued within 1-5 business days upon receiving the returned item.

International orders that are returned due to unpaid customs or taxes will result in a 15% restocking fee.


If you have any questions or problems at all, don't hesitate to reach out! Ask around, I think our customers have been super happy with our communication and service and we'll always go out of our way to make sure you can keep on haulin. 

 

Items damaged in shipment:

We insure every single package that we ship out. If your item arrives damaged, please keep all packing material and email us immediately at returns@hevyhauling.com. The following information/photos will be needed to start your claim with the insurance company:

  • Description of damage
  • Photos of the package from all sides, including all packing material, photo of label, and damage to the package
  • Photos of item, including close ups of any damage

Claims can take up to 2 weeks to process and may need additional information or photos, so please keep all box, contents, and any packing material until the claim is completed. We'll keep you informed with any updates we receive.